Terms and Conditions
Cancellation Policy
IMPORTANT: THESE TERMS AND CONDITIONS GOVERN THE CONTRACT FOR HOTEL ACCOMMODATIONS, TRANSPORTATION, AND OTHER SERVICES BETWEEN YOU AND ANYONE TRAVELING WITH YOU (COLLECTIVELY AND INDIVIDUALLY "GUEST") AND UNIQUE VACATIONS, INC. ("UNIQUE VACATIONS"). PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY.YOUR ACCEPTANCE OF TICKETS OR VOUCHERS FROM UNIQUE VACATIONS CONSTITUTES ACCEPTANCE OF THESE TERMS AND CONDITIONS (THE "CONTRACT").
Additional Definitions: As used herein, "Arrival" means the Guest's arrival at the Hotel for the start of their vacation. "Hotel" means the resort(s) visited by Guest.
1. These terms and conditions shall supersede and/or override any representations contained in any advertising and promotional materials to the extent of any inconsistency.
2. Travel Agents: Any travel agent used by Guest to make reservations is, for all purposes, Guest's agent. Neither Unique Vacations nor the Hotel shall be liable for any representations made by Guest's travel agent. No travel agent has the authority to modify or waive these terms and conditions. 3. Rates: All rates are subject to change until purchase price is paid in full. All rates are subject to change at any time due to the imposition of taxes or other government charges; fare increases, fuel or other surcharges, or other events beyond Unique Vacations' control. Unique Vacations may reissue the invoice for any reservation to reflect any such changes, or to correct any error in the computation of the purchase price of your reservation. All rates are in U.S. dollars.
4. Payments Required to Secure Reservation: A minimum deposit of $200 per person plus airfare (if reserved through Unique Vacations) is due when booking to secure a reservation. Unique Vacations must receive full and final payment of the purchase price no later than 45 days prior to the date of Arrival. Bookings made 45 days or less prior to Arrival must be paid in full when booking. Unique Vacations may cancel any booking
and release any Hotel or air reservation for which payment has not been received at least 45 days prior to Arrival. The date for full and final payment may be subject to change during certain periods. Guest's invoice will provide notice of any such change.
5. Cancellation Charges: For cancellation by Guest, cancellation charges depend on when Unique Vacations receives notice of the cancellation. Minimum cancellation
charges are as follows:
If notice is received 45 to 30 days prior to Arrival, $200 per person.
If notice is received 29 to 15 days prior to Arrival, 50% of the purchase price, including any airfare.
If notice is received 14 to 0 days prior to Arrival, 100% of the purchase price, including any airfare.
Certain airfares may be non-refundable regardless of time of cancellation. All cancellations of, or changes to airfares are subject to applicable airline carrier restrictions. Unique Vacations will apply any payments made toward the purchase price against any cancellation charges and will refund any balance remaining after the payment of any charges. In order to receive a refund, if applicable, Guest must request and
receive a cancellation confirmation number. The cancellation charges outlined above are liquidated damages and not a penalty. Holiday periods may be subject to additional
cancellation charges. NO REFUNDS OR ADJUSTMENTS WILL BE MADE FOR ANY PORTION OF VACATION OR ATTENDANT SERVICES NOT UTILIZED.
6. Changes to Reservations: If Guest desires to change, but not cancel, a reservation, Guest must notify Unique Vacations at least 46 days prior to Guest's originally scheduled arrival. Changes within 45 days or less will incur minimum revision
charges as follows:
If notice is received 45 to 30 days prior to Arrival, $150 per person.
If notice is received 29 to 9 days prior to Arrival, $200 per person.
If notice is received 8 to 0 days prior to Arrival, 1 night Penalty.
All requested changes to reservations are subject to Unique Vacations' sole discretion, and any changes must be approved in writing. Changes are subject to all applicable airline fare increases, fees, and charges. If the revised reservation is subsequently cancelled, the cancellation penalties for the original dates of travel will apply.
7. Special Requests: Unique Vacations cannot guarantee that it will satisfy special requests (including but not limited to requests for specific rooms or room locations, adjoining rooms, bed sizes, special in-flight meals or seating). Unique Vacations
is not responsible if such requests are not met .
8. Persons with Disabilities: Unique Vacations cannot guarantee that destination airports, airport transfer vehicles, or Hotel accommodations are wheelchair accessible. Purchase price does not include any services that may be specially required as a result of a physical disability.
9. Room and Hotel Changes: Unique Vacations may, for any reason, at any time, and without prior notice, substitute Hotels and/or rooms for accommodations of equal or greater value than those specified in Guest's reservation. Unique Vacations shall not be liable for any loss or injury to Guest caused by such substitution of Hotel and/or rooms.
10. Flights and Air Carriers: All flight times, itineraries, carriers, equipment, and check-in times are subject to change or cancellation without notice. Guest should contact the airline within twenty four hours of departure to confirm flight times, itineraries, and check-in. Unique Vacations is not responsible for any loss or injury to Guest for missed flights or connections, or if Guest is denied boarding. Guests with connecting flights should allow ample time for connections as specified by the airline and/or the connecting airport. Carriage and services provided by the airline, and the airline tickets are subject to the
Warsaw Convention. Charter flights are conducted pursuant to U.S. Department of Transportation Charter Regulation, Part 380.
11. Airline Tickets & Vouchers: All airline tickets are sent to Guest or Guest's travel agent approximately three weeks prior to travel. Airline tickets may be in the form of E-Tickets
or paper tickets. Guests are responsible for said tickets. All airfares are set by the issuing airlines and are valid only for the specific flight purchased. Airline tickets may or may not
be exchanged for other flights, depending on the rules of the issuing airline. Airfare may be completely non-refundable regardless of time of cancellation or change, depending on
applicable airline carrier restrictions. A Hotel voucher is provided with the airline tickets and is required for check-in at the Hotel. Unique Vacations is not responsible for Guest's
failure to safeguard airline tickets or Hotel vouchers.
12. Travel Documents: PROOF OF CITIZENSHIP IS GUEST'S RESPONSIBILITY. Guest is responsible for furnishing proof of citizenship in the form of a valid passport, and any other documentation
necessary for travel. Guest should consult with their travel agent or airline, or appropriate government authorities to ascertain what documentation is necessary. Guest may be
refused passage/entry if they do not possess necessary travel documents. Unique Vacations is not responsible for Guest's failure to obtain and safeguard necessary travel documents.
13. Customs and Immigration: Customs and/or immigration officials may, at their own discretion, deny Guest entry into their country, and/or seize, confiscate, or impound personal property. Unique Vacations is not liable for any loss or injury arising from Guest being denied entry into any country or the seizure, confiscation, or impoundment of any personal property.
14. Baggage Limitations: Checked baggage is subject to restrictions imposed by the airline and applicable law. Please contact the airline for weight and size restrictions.
15. Compliance with Local Law: Guest is responsible for knowing, obeying and complying with the laws and regulations of their destination, and neither Unique Vacations nor any Hotel has any duty to inform or warn Guest about the destination's laws and/or regulations.
16. Airport Departure Taxes: Guest may be required to pay airport departure taxes to the government of their destination for each traveler as required by local law. Such taxes may not be included in the price of their vacation.
17. FORUM SELECTION AND CHOICE OF LAW:
ALL CLAIMS WHATSOEVER AGAINST UNIQUE VACATIONS, ITS AFFILIATES, SUBSIDIARIES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR CONTRACTORS, ARISING FROM, IN CONNECTION WITH, OR INCIDENTAL TO THE CONTRACT,
OR GUEST'S VISIT TO HOTEL, INCLUDING, BUT NOT LIMITED TO, ANY CLAIMS RELATING TO: THE FORMATION, INTERPRETATION, CONSTRUCTION, WAIVER, MODIFICATION, PERFORMANCE, DISCHARGE, OR BREACH OF THE CONTRACT;
OR THE EXISTENCE, EXTENT, OR BREACH OF ANY FIDUCIARY DUTY, OR ANY DUTY IN TORT OR PURSUANT TO ANY STATUTE, SHALL BE LITIGATED SOLELY AND EXCLUSIVELY IN THE STATE OR FEDERAL COURTS IN MIAMI-DADE COUNTY, FLORIDA, AND SHALL BE GOVERNED BY THE LAWS OF THE STATE OF FLORIDA WITHOUT REGARD TO THE CHOICE OF LAW PRINCIPLES THEREOF. THE FOREGOING NOT WITHSTANDING, ANY CLAIMS WHATSOEVER ARISING FROM, IN CONNECTION
WITH, OR INCIDENTAL TO ANY PERSONAL INJURY, ILLNESS, OR DEATH, THAT INCLUDE ANY CLAIM WHATSOEVER AGAINST SANDALS RESORTS INTERNATIONAL LIMITED (SRI), OR THE HOTEL, HOTEL MANAGEMENT COMPANY, AND/OR THEIR
AFFILIATES, SUBSIDIARIES, DIRECTORS, OFFICERS, OR EMPLOYEES TO WHICH UNIQUE VACATIONS IS ALSO A PARTY, SHALL BE LITIGATED SOLELY AND EXCLUSIVELY IN THE COURTS OF JAMAICA, AND SHALL BE GOVERNED BY
JAMAICAN LAW WITHOUT REGARD TO ANY CHOICE OF LAW PRINCIPLES THEREOF.
18. LIMITATION PERIODS: NO SUIT SHALL BE MAINTAINABLE AGAINST UNIQUE VACATIONS, ANY HOTEL OR HOTEL MANAGEMENT COMPANY, SRI, THEIR AFFILIATES, SUBSIDIARIES, DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS RELATING TO PERSONAL INJURY, ILLNESS OR DEATH OR LOSS OF OR DAMAGE TO PROPERTY, UNLESS WRITTEN NOTICE OF THE CLAIM, WITH PARTICULARS, IS ADDRESSED TO UNIQUE VACATIONS, ATTENTION: CLAIMS, 4950 S.W. 72 AVENUE, MIAMI, FLORIDA 33155, AND IS RECEIVED WITHIN SIX MONTHS AFTER THE DEATH OR LOSS OR DAMAGE TO PROPERTY, OR THE ONSET OF THE INJURY OR ILLNESS. IN NO EVENT SHALL SUCH SUIT BE MAINTAINABLE UNLESS COMMENCED WITHIN ONE YEAR AFTER THE DEATH, LOSS OR DAMAGE TO PROPERTY, OR THE ONSET OF THE INJURY OR ILLNESS.
19. LIMITATION OF DAMAGES: UNIQUE VACATIONS, SRI. ANY HOTEL OR HOTEL MANAGEMENT COMPANY, THEIR AFFILIATES, SUBSIDIARIES, DIRECTORS, OFFICERS, AND EMPLOYEES, SHALL NOT BE LIABLE TO GUEST IN ANY CIRCUMSTANCES, FOR: (A) ANY PERSONAL INJURIES OR PROPERTY DAMAGE ARISING OUT OF OR CAUSED BY ANY ACT OR OMISSION ON THE PART OF ANY AIR CARRIER OR GROUND TRANSPORTATION CARRIER; (B) EMOTIONAL DISTRESS, MENTAL SUFFERING, OR PSYCHOLOGICAL INJURY OF ANY KIND; OR (C) ANY CONSEQUENTIAL, INCIDENTAL, PUNITIVE, OR EXEMPLARY DAMAGES.
20. All Other Defenses Preserved: Nothing in this Contract shall exclude the application of any defense, including but not limited to any governing law limiting or excluding actions, claims, liability, or damages.
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21. Companion Flies Free offer is valid for new Continental U.S. bookings for a limited time only made 6/30/11 through 7/31/11, for travel 9/1/11 - 12/21/11 to any Beaches Resorts. Bookings require a 6-night minimum, double occupancy. Maximum one companion flies free ticket per room, regardless of number of room guests; companion airfare applicable only to adults age 16 and older. Excludes government taxes and fees, including the September 11th Security Fee, up to a total of $145, which must be paid at time of booking and are fully non-refundable. Baggage fees may vary based on airline and may not be included. Cancellation of hotel booking will result in cancellation of all associated airline tickets. Cancellation penalties may include fees up to the cost of all airline tickets, inclusive of government taxes & fees, plus any applicable land cancellation fees. Both passengers must be booked for the same flight and itinerary cannot include voluntary stopovers Offer is combinable with other consumer saving promotions. Offer not valid for Business or First class airfare and any other air or instant credit offers, or waived single supplement offer. Customers wishing to change dates of travel after ticketing must pay any applicable airline change fees for each passenger plus any increase in the ticket price for the new date. Offer is subject to availability and may be changed or withdrawn at any time. Other restrictions and limitations may apply. May not be applicable to groups.
22.Companion $250 Air Credit offer is valid for new Canadian bookings for a limited time only, made 6/30/11 through 7/31/11, for travel 9/1/11 - 12/28/11 to any Sandals Resort, excluding Sandals Carlyle, and for travel 9/1/11-12/21/11 to any Beaches Resorts. Bookings require a 6-night minimum, double occupancy. Maximum one air credit per room, regardless of number of room guests for Beaches Resorts; air credit is applicable only to adults age 16 and older at any Beaches Resort. Offer is combinable with other consumer saving promotions. Offer subject to availability throughout promotional period. Offer is subject to availability and may be changed or withdrawn at any time. Other restrictions and limitations may apply. Other restrictions and limitations may apply. May not be applicable to groups. Not combinable with any other air or instant credit offers or waived single supplement offer.